Exciting News! Springdale Automotive is now part of the GreatWater 360 Auto Care family! What does this mean for you? We can offer our customers even more; with upgrades in training, technology, and equipment that allows us to service your vehicle better. Most notably, we now offer a new 3 Year/36,000 Mile Nationwide Warranty. Come by and you'll find the same friendly faces and top-notch service you've come to know and trust!

1

Hi Joe, Im sorry your experience was less then perfect at Stein Auto. If you dont mind I will be contacting you soon to talk about your recent visit with us and if I can be of any help

- Middletown
5

Their team is going BEYOND to service their customers right now!! And EVERY attempt was made to limit customer contact with the staff. I placed my car in the driveway and they came and picked it up, serviced it and returned it and I never even saw them! They contacted me via text throughout the entire process and I was able to pay on line, so again no face to face contact needed. My car was washed and returned to my driveway on schedule! Bravo!

5

Great care and service. Friendly staff.

Thank you for choosing Stein Automotive and supporting locally owned business. We have a great team focused on giving the best customer service possible and a team of the smartest technicians around. Thank you

- Bowman Field
5

Didn’t realize that my wife’s Mini Cooper was still under an extended warranty. Springdale realized it was under warranty and contact a Mini dealer another state away (our local dealer closed). They didn’t charge for diagnostics. An Unhonest business could have done the work themselves and charged but they didn’t.

Thank you Mr Wine for the great review, we are all about customer service and the customer experience along with quality repairs done right the first time. We are here to serve you! We will always be honest we are a family owned and operated business since 1995 thank you so much

- Brownsboro
5

Thank you thank you!!!

- Prospect
5

Thank you!!!

- Bowman Field
5

I brought in my wife’s Range Rover because of a small coolant leak. The guys at Stein were able to comfort us by letting us know it was a common issue and were able to replace the parts at a fraction of what the local dealer quoted. We won’t go anywhere else for service from this point forward! Highly recommend these guys!

Thank you so much Mr Rizzo, we are family owned and operated and will always provide outstanding customer experience backed by quality repairs with a 5 year 50,000 mile warranty! Thank you for choosing Stein Automotive and supporting locally owned business

- Bowman Field
5

During the pandemic they Picked up my car, made the repairs, and delivered the car back to my home, wiped down the car for any potential virus exposure and dropped the key off at my front door. Doesn’t get any better than that.

Thank you Ann! We’re always here for our community what ever it takes! We’re all in this together. Thank you for choosing Springdale Automotive and supporting family owned business

- Prospect
4

Overall this was an excellent experience; I really valued the quality of customer interaction and the text updates that were provided. The only reason I am not giving 5 stars is because I was quoted 90 minutes - 2 hours & in reality it took closer to 5 hours (for a full service oil change and multipoint inspection). I understand they were probably running short staffed due to the public health & safety concerns we have been dealing with recently; however, they could have notified me beforehand that the estimated time would be a bit longer than the timeframe I was quoted. I will definitely continue to work with Stein Automotive & hopefully in the future punctuality won't be as much of an issue.

Thank you for the great review Nicholas, I’m sorry we were unable to follow through with the time frame we had provided. Yes we are short staffed at the moment due to the current situation with everything going on in the world, but that is no excuse and I am sincerely sorry for that we should have told you a better time frame that we could follow though for you. We will learn from this and be better thank you for letting us know. Thank you for choosing Stein Automotive and supporting locally owned business

- Middletown
5

Excellent work quality for great prices. Staff was extremely knowledgeable and friendly. Highly recommend.

Thank you Travis! We have a great team at both Stein locations, we strive for an outstanding customer experience every time. Thank you for choosing Stein Automotive and supporting locally owned business

- Bowman Field
Springdale Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brownsboro (502) 425-4830, Prospect (502) 228-7705, Middletown (502) 245-3414, Bowman Field (502) 452-9721 if you have any issues in accessing any area of our website.